How to Withdraw Funds (On Website)

OKX provides two methods for withdrawing funds:

1. On-chain Withdrawal: Transfer cryptocurrency via blockchain network to an external wallet or exchange.
2. Internal Transfer: Instant, fee-free cryptocurrency transfers between OKX users.

Getting Started

1. Log in to your account on OKX.
2. Navigate to Assets and select Withdraw.

On-chain Withdrawal

Step 1: Select Cryptocurrency and Withdrawal Method

Choose the cryptocurrency and select On-chain as the withdrawal method.

Step 2: Enter Withdrawal Details

• Wallet Address: Paste the recipient’s wallet address.

  • 👉 Pro Tip: Enable whitelist protection to safeguard assets.

• Network Selection:

  • The system usually auto-matches the network with the address.
  • If multiple networks are available, ensure it matches the deposit network used by other exchanges/wallets to avoid losses.

• Amount:

  • Must exceed the minimum withdrawal amount but stay within your verification tier’s limit.

• Network Fee:

  • Varies by blockchain congestion (e.g., higher during peak times).

Step 3: Complete 2FA and Confirm

Submit the withdrawal after passing two-factor authentication (2FA).

👉 Important:

• For cryptocurrencies like XRP, a tag/memo (numeric sequence) is required alongside the address.
• Transactions cannot be reversed once broadcasted.

Step 4: Confirmation

A pop-up notification will confirm successful submission.

Internal Transfer

Step 1: Select Cryptocurrency and "Internal Transfer"

Choose the asset and select the Internal (Free) option.

Step 2: Enter Recipient Details

• Recipient Info: Input their:

  • Phone number / Email / Sub-account / UID.
  • Note: The recipient must be a verified OKX user.
• Amount: Follow the same minimum/limit rules as on-chain withdrawals.

Step 3: Complete 2FA and Confirm

Verify the transfer via 2FA.

Cancellation: Requests can be canceled within 1 minute without fees.

FAQ

1. What’s the difference between on-chain and internal transfers?

• On-chain: For external wallets (blockchain fees apply).
• Internal: Instant, free transfers between OKX accounts.

2. How long do withdrawals take?

• Internal: Near-instant.
• On-chain: Depends on network congestion (e.g., Bitcoin: 10–30 mins).

3. Why was my withdrawal rejected?

Common reasons:

• Incorrect address/network.
• Insufficient balance or unverified account.

4. Can I withdraw without 2FA?

No—2FA is mandatory for security.

5. Are there daily withdrawal limits?

Yes, based on your verification level (check Account Settings).

👉 Explore OKX’s withdrawal limits and fees for updated policies.