Depositing digital assets involves transferring cryptocurrencies from an external wallet or exchange platform to your OKX account. Follow this step-by-step guide to securely deposit assets into OKX.
Step-by-Step Deposit Process
1. Access the Deposit Function
Open the OKX mobile app and tap the [Deposit] button on the homepage.
2. Select Your Cryptocurrency
- Popular coins: Choose from the displayed list (e.g., BTC, ETH, USDT).
- Less common coins: Use the search bar to find your desired asset.
3. Generate Deposit Address (USDT Example)
- Select USDT as your deposit currency.
- Choose the deposit network (e.g., TRC20, ERC20).
Either:
- Copy the deposit address displayed, or
- Save the QR code for scanning.
👉 Need help choosing the right network?
4. Initiate Withdrawal from the Sending Platform
- Navigate to the withdrawal page of your external platform.
- Paste the copied OKX deposit address (or scan the QR code).
- Critical: Match the withdrawal network with OKX’s selected deposit network (e.g., TRC20 → TRC20).
- Enter the withdrawal amount and confirm.
Key Considerations
✅ Network Consistency
- Always align the deposit and withdrawal networks (e.g., TRC20 to TRC20). Mismatched networks may result in permanent asset loss.
✅ Address Accuracy
- Double-check the recipient address and currency type. Depositing to incorrect addresses (e.g., LTC to a BTC address) is irreversible.
✅ Memo/Tag Requirements
- Some coins (e.g., XRP, EOS) require a Memo/Tag. Ensure this field is correctly filled during withdrawal.
⚠️ Processing Delays
- Blockchain confirmations may cause temporary delays. Allow time for the transaction to reflect in your OKX account.
FAQs
1. What if my deposit hasn’t arrived after hours?
- Confirm the transaction status on the blockchain explorer using the TXID. Contact OKX support if delays exceed 24 hours.
2. Can I cancel a deposit transaction?
- No. Blockchain transactions are irreversible once initiated.
3. Why is network selection so important?
- Networks like TRC20 and ERC20 operate on different protocols. Cross-network deposits may lead to asset loss.
4. What’s the minimum deposit amount?
- Varies by coin. Check OKX’s deposit page for specific limits.
👉 View OKX’s full deposit guide here
Pro Tips
- Small test transfers: Always send a minimal amount first to verify the process.
- Stay updated: Follow OKX’s announcements for network maintenance or coin suspensions.
By following these guidelines, you’ll ensure secure and efficient deposits to your OKX account. Always prioritize accuracy and network compatibility to safeguard your assets.