Introduction
OKCoin (www.okcoin.com), operated by Beijing OKCoin Network Technology Co., Ltd., provides bitcoin trading services governed by these Terms of Service ("Agreement"). By accessing or using this platform, users agree to all stipulated conditions. This document outlines the rights, responsibilities, and operational protocols for both OKCoin and its users.
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Key Service Features
- Bitcoin Trading Services
OKCoin facilitates peer-to-peer bitcoin transactions through its proprietary digital platform. User Requirements
- Equipment: Internet-ready devices (computer/smartphone, modem, etc.)
- Costs: Network fees, data charges, and associated connectivity expenses
- Registration Compliance
Users must provide accurate, current information during registration. False data may result in account termination.
Service Modifications & Termination
- Optional Communications
Users authorize OKCoin to send promotional content via email/SMS but may opt out via account settings. - Service Changes
OKCoin reserves the right to modify or discontinue services without prior notice. User Rights
- Discontinue service usage
- Request account deactivation via customer support
Privacy & Data Protection
Collected Information
- Registration details
- Browser/mobile data (IP address, cookies)
- Legally acquired third-party data
- Confidentiality Commitment
Non-public data (passwords, contact info) won’t be disclosed without consent, except under legal mandates. Disclosure Scenarios
- User-approved sharing
- Legal/administrative requirements
User Rights & Obligations
Rights
- Manage account credentials securely
- Earn platform rewards (e.g., community credits)
- Participate in OKCoin-sponsored events
Prohibited Actions
- Illegal content dissemination
- Multiple accounts for exploitation
- Unauthorized commercial use of OKCoin branding
Violations may trigger penalties: content removal, account suspension, or legal action.
Limitations of Liability
Service Guarantees
OKCoin doesn’t ensure uninterrupted/error-free services and disclaims liability for:- Viruses or system vulnerabilities
- Third-party content accuracy
- Non-official communications (e.g., fraudulent promotions)
- Content Moderation
OKCoin may remove non-compliant user submissions without notice.
Legal Framework
- Governing Law
Disputes fall under Chinese jurisdiction, with arbitration prioritized before litigation. - Severability
Invalid clauses won’t void remaining agreement terms.
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FAQ Section
1. How do I reset my OKCoin password?
Use the "Forgot Password" link sent to your registered email or SMS for phone-based accounts.
2. Can OKCoin freeze my account?
Accounts may be suspended for policy violations (e.g., fraudulent activity or multiple registrations).
3. Is my data shared with third parties?
Only under legal requirements or with user consent, per our Privacy Policy.
4. What if I disagree with policy changes?
Continued platform use constitutes acceptance; otherwise, cease accessing services.
5. How are disputes resolved?
Initial mediation is followed by litigation in OKCoin’s local courts if unresolved.
6. Are trading fees adjustable?
Yes—OKCoin may revise fee structures, with updates posted on the platform.