Before using your RedotPay crypto card to make payments, you'll need to deposit cryptocurrency into your account. This step-by-step guide walks you through the entire process.
Step-by-Step Deposit Process
1. Select Your Currency
Choose the cryptocurrency you want to deposit (e.g., USDT).
2. Choose the Correct Network
Select the corresponding network for your chosen currency.
Important Note: Only deposits made through the selected network will be credited. For this example, we'll use USDT-TRC20.
👉 Learn more about supported networks
3. Obtain Your Deposit Address
You can either:
- Copy the deposit address from your RedotPay account
- Scan the QR code
Minimum Deposit:
- 1 USDT for USDT-TRC20 deposits
- Amounts below 1 USDT won't be credited after fee deductions
4. Initiate Withdrawal from Your Exchange
Using Binance as an example:
- Go to your Spot Account
- Click 'Withdraw'
- Select your cryptocurrency
- Choose "Send via Crypto Network"
5. Enter Deposit Details
- Paste your RedotPay deposit address
- Select the matching network (USDT-TRC20 in our example)
Crucial Reminder: Network selection must match exactly to avoid lost deposits.
6. Complete the Transaction
Tap Withdraw and follow your exchange's prompts to finalize the transfer.
Processing Time
- Requires 5 network confirmations for USDT-TRC20
- Each confirmation takes ~1 minute
- Check status under Wallet > USDT in your RedotPay app
👉 Troubleshooting deposit issues
Frequently Asked Questions
What happens if I send funds through the wrong network?
Incorrect network deposits may be permanently lost. Always double-check network compatibility before transferring.
Why hasn't my deposit arrived yet?
Most delays occur because of:
- Network congestion
- Insufficient confirmations
- Amount below minimum deposit threshold
Can I deposit other cryptocurrencies besides USDT?
Yes, RedotPay supports multiple cryptocurrencies, each with specific network requirements and minimum deposits.
How long do deposits typically take?
Most deposits complete within 5-15 minutes after reaching the required network confirmations.
Is there a deposit fee?
RedotPay doesn't charge deposit fees, but network transaction fees apply.
Best Practices for Smooth Deposits
- Always verify addresses before sending
- Select the exact matching network
- Ensure your deposit meets minimum requirements
- Keep transaction records for reference
Remember, cryptocurrency transactions are irreversible. Taking extra precautions during the deposit process can prevent potential issues and ensure your funds arrive safely in your RedotPay account.