Introduction
This Risk Disclosure and Disclaimer should be read alongside the Terms of Service. Unless otherwise defined here, all capitalized terms have the same meaning as in the Terms of Service. In summary, we want you to understand the key risks and compliance matters when trading on the OKX platform.
1. Purpose
To maintain a secure and compliant digital asset trading platform, we have established and implemented a robust Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), and Trade & Economic Sanctions framework. We are committed to promoting legal, transparent business activities while upholding a strong reputation among users, regulators, and the broader digital asset industry.
2. Business Model
OKX operates as a global digital asset trading platform, facilitating market maker and market taker transactions. Our services primarily match users with each other, though in certain cases, OKX affiliates may act as counterparties (as specified in the Terms of Service).
Risk Disclosure:
- Trading carries significant financial risk.
- Digital assets are highly volatile and may result in substantial losses.
- Ensure you assess your financial situation before trading.
👉 Learn more about trading risks
3. Regulatory Environment
Regulators classify digital assets differently—some as convertible virtual currencies (U.S. FinCEN) or virtual commodities (Hong Kong). We consider digital assets an innovative alternative asset class, not legal tender.
Restricted Jurisdictions:
OKX does not serve users in:
- Afghanistan, Algeria, Bangladesh, Bolivia, Canada, Cuba, El Salvador, France, Hong Kong, Iran, India, Japan, Malaysia, Nepal, Nigeria, North Korea, Syria, Ukraine (Crimea, Donetsk, Luhansk), U.S. territories, and others.
- Additional restrictions apply in Australia, Brazil, Russia, Singapore, South Korea, UK.
👉 Check eligibility for OKX services
4. AML/CTF Framework
Three-Layer Risk Control:
- User Identification: Verify identities of individuals/businesses (including beneficial owners).
- Sanctions Screening: Check against OFAC, UN, FATF, and other lists.
- Ongoing Monitoring: Report suspicious transactions to regulators.
5. Key Risks
5.1 Foreign Exchange Risk:
- Currency conversions may lead to discrepancies due to system errors.
5.2 Digital Payment Token (DPT) Risks (OKX SG Users):
- MAS Warning: DPTs are unregulated and highly volatile.
- Stablecoins are not guaranteed to maintain value.
5.3 Custody Disclosure (OKX SG Users):
- Fiat funds held in trust with licensed banks.
- DPTs stored in 95% cold wallets for security.
6. Fees
| Fee Type | Details |
|-------------------|----------------------------------|
| Trading Fees | Based on 30-day volume (USD). |
| Deposit/Withdrawal | Varies by method. |
| Card Fees | Applied via third-party (Visa). |
7. Contact
For assistance:
- Live Chat (24/7)
- Email Support
Law enforcement inquiries: Review our Transparency Policy.
FAQs
Q1: Is OKX available in the U.S.?
No. The U.S. is a restricted jurisdiction for OKX services.
Q2: Are digital assets insured?
No. Digital assets are not protected by government-backed insurance.
Q3: How does OKX prevent fraud?
We use AML screening, transaction monitoring, and user verification.