How to Deposit USD via International Wire Transfer for Singapore Users

International wire transfers provide a secure way for Singapore-based users to deposit USD into their OKX accounts. Follow this step-by-step guide to initiate a transfer seamlessly.

Step-by-Step Wire Transfer Process

Via Web Browser

1. Log In: Access your OKX account and navigate to Assets > Deposit.
2. Select Currency: Choose Cash and USD as the deposit method.

3. Generate Instructions:

   • Deposit details (unique account number) are generated within seconds (max 24 hours).
   • Confirmation is sent via email and in-app notification.

4. Initiate Bank Transfer:

   • Use your bank’s app or online portal to send funds to the provided account.
   • Ensure the sender name matches your OKX registered name.

👉 Need help with bank transfers?

Via Mobile App

1. Open OKX App: Tap Deposit on the home screen, then select Deposit Cash.
2. Choose Method: Select International Wire Transfer under USD and proceed.

3. Review Instructions:

   • Account details typically generate in 15 minutes (manual review may take 5–10 business days).

4. Complete Transfer:

   • Send funds via your banking app to the unique account number provided.

Key Requirements and Fees

• Sender Name: Must match your OKX account name.
• Fees: 1.5 USD per transfer (excludes potential bank charges).
• Processing Time: Up to 5 business days.

| Channel | Fee | Min Deposit | Daily Limit | Max per Transaction | Processing Time |
|-----------------------|-----------|-------------|---------------|---------------------|-----------------------|
| International Wire | 1.5 USD | 5 USD | 1,000,000 USD | 1,000,000 USD | Up to 5 business days |

FAQs

1. Why can’t I see the "Deposit Cash" option?

Cash deposits are region-specific due to local regulations. Your account may not be eligible.

2. Why are certain payment methods unavailable?

Available methods depend on your verified identity documents and regional compliance.

3. What does "Cash deposit unavailable" mean?

Fiat deposits are currently restricted in your location.

4. Why is identity verification required?

Mandatory for regulatory compliance, security, and payment method eligibility.

5. Why did I receive less than the transferred amount?

A 1.5 USD fee is deducted per transfer; banks may add extra charges.

👉 Learn more about fee structures

6. How do I check deposit history?

• Web: Assets > Deposit > All deposits.
• App: Portfolio > Transactions > Filter by "Cash deposit."

For further assistance, contact OKX support.