Many users encounter difficulties when trying to register on OKX (formerly OKEx), one of the top cryptocurrency exchanges globally. This guide provides step-by-step solutions to common registration problems and explains the platform's signup process.
Key Registration Methods
1. Mobile Number Registration
- Open the OKX app or website
- Click "Login/Register" → "Register"
- Enter your mobile number and 6-digit verification code
- Set your password and gesture password
- Complete registration
👉 Troubleshoot OKX mobile verification issues
Important notes:
- If you lose access to your registered number, email support at [email protected] with ID photos to request unbinding
- Avoid selecting Hong Kong region unless you have a HK mobile number
2. Email Registration
- Access OKX via app or web
- Select "Email Registration"
- Input your email address and verification code
- Create your password and security gesture
- Finish registration
Troubleshooting tips:
- For lost email access, contact support from a new email address with identification documents
- All major email providers (QQ, 163, Gmail, etc.) are accepted
Post-Registration Steps
After successful account creation:
Complete KYC verification:
- Navigate to profile → Identity Authentication
- Start with LV1 certification using valid ID documents
- Wait for approval (typically 1-3 business days)
FAQ Section
Q: Why won't OKX accept my registration?
A: Common issues include region restrictions, VPN usage, or incomplete verification. Try disabling VPNs and ensure your documents are clear.
Q: Can I use OKX without KYC?
A: Basic trading is available with LV1 verification, but higher withdrawal limits require full KYC.
Q: How long does registration take?
A: Account creation is instant, but full functionality requires KYC approval (1-3 days).
Q: Is OKX available in my country?
A: OKX serves most global markets except restricted jurisdictions. Check their official website for country-specific availability.